1. SMS Consent & Use of Information
We respect your privacy. Phone numbers and other information collected as part of the SMS consent process will not be shared with third parties for their marketing purposes.
2. Consent Not a Condition of Purchase
Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.
3. Types of SMS Messages You May Receive
If you consent to receive text messages from Platinum Storage Group, we may send messages related to:
- Your third-party management inquiry
- Your development inquiry
- Your acquisition inquiry
- Questions or comments regarding services we purchase from you (for example, coordinating or confirming a maintenance appointment with a service provider)
- Follow-up messages, including responses to messages you send to Platinum Storage Group
4. Message Frequency
Message frequency varies and depends on the nature of your interaction with us (for example, inquiry-related messages and back-and-forth conversations).
5. Message & Data Rates / Fees
Message and data rates may apply. Charges depend on your mobile carrier and plan, and may vary for domestic versus international messages.
6. How to Opt In
You may opt in to receive SMS messages from Platinum Storage Group by:
- Providing verbal consent during a conversation
- Submitting your mobile number through our “Contact Us” form
- Sending a text message to a Platinum Storage Group employee (where applicable)
7. How to Opt Out
You may opt out at any time by replying STOP to any message you receive. You may also contact us to request removal from our messaging list.
8. Help / Support
For help, reply HELP to any message. You can also contact us at 855-372-8292 or email customerservice@platinumstorage.com.
9. Carrier / Delivery Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
10. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- Reply STOP to opt out.
- Reply HELP for assistance.